Virtual Account Advisor
3 days ago
Job Title: Virtual Account Advisor (Entry Level)
Location: Remote – United States
Job Type: Full-Time
Overview
We're looking for proactive and customer-focused individuals to join our team as Virtual Account Advisors. This entry-level role is perfect for anyone who wants to develop experience in client support, account coordination, and administrative work — all in a virtual environment. We provide full training and mentorship to help you succeed.
Key Responsibilities
- Act as a trusted point of contact for customer inquiries via phone, email, or chat.
- Maintain and update client account records using internal systems.
- Support scheduling, follow-ups, and documentation to ensure smooth operations.
- Work with teammates to resolve issues and enhance the client experience.
- Track deadlines, escalate concerns, and contribute to process improvements.
Qualifications
- Clear and professional communication skills (written and verbal).
- Organized, dependable, and comfortable with online tools.
- High school diploma or equivalent required.
- Ability to manage time effectively and work independently in a virtual setting.
Preferred (Not Required):
- Prior experience in customer service, account support, or administrative roles.
Benefits
- Fully remote role with flexible hours.
- Paid training and mentorship to support your growth.
- Competitive entry-level pay with advancement opportunities.
- Health, dental, and vision insurance options.
- Supportive and collaborative team culture.
Job Type: Full-time
Work Location: Remote
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