Administrator - Field Services

7 days ago

Gurgaon, India Microland Full time

Additional details

**Level**
- P2**Requirement location**
- India - Gurugram**Number of Position**
- 1**Employment type**
- EPD**Cluster/Group**
- Microland Delivery**Business Unit**
- APAC**Department**
- Field Services - Tech Ops**Job Description**:
Required Skill
Technology - Hardware and Networking|Installation, configuration, maintainance & repair
Technology - Windows & MAC Support|OS administration
Technology - Exchange and Mobility Clients|Installation & configuration
Technology - Audio, Video support|Installation & configuration
Technology - End Point Security|Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Process - IT Operations Management|Vendor Management
Behavioral - Aptitude|Communication
Details

**Responsibilities**:
Field Services support Engineers 20 primary responsibility is to provide support to an organization 20s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries

1. To support daily technical support activities for computers & all other end point devices
2. Update the support ticket with the progress
3. To set up and test desktop computer peripherals
4. To perform the system changes adhered to organizational policies
5. Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance
6. Maintain technical documentation in association with other functional departments

Technical Skills
Hardware and Networking:
1. Hardware Knowledge on multiple vendor end point products to troubleshoot & isolating hardware issues
2. Ability to install drivers and configure
3. Ability to provide physical support for mounting of DC HW, basic connectivity establishment
4. Ability to Install remote tools like Putty to establish connectivity between two devices
5. Ability to replace allowed HW components (such as HDD, memory)
6. Ability to work with various assessment tools to identify the different hardware models available
7. Ability to test the compatibility of Image with the various hardware models available, where needed

Windows Operating System:
2. Maintain Windows Desktop, VDI, laptop and thin client builds & deploy images on multiple desktops independently
3. Install, configure, and manage end point servers; help troubleshoot server issues on escalated client issues
4. Working knowledge on AD Users & Group administration, FSMO Roles, Site and Subnets
5. Technical understanding of FRS Configuration / Troubleshooting
6. Global Catalog Server, AD Group Policy
7. Technical understanding of AD tools and resource kit tools, Software, service pack installation
8. Install, configure, and manage multiple Client OS; Help troubleshoot client OS issues; Knowledge on various OS servicing tools like DISM, Sysprep etc.

Exchange and Mobility Clients:
2. Ability to configure multiple mailboxes
3. Ability configures rules and calendars, configure extended calendars
4. Ability to customize (such as signature, meeting)

Printer management:
1. Ability to tr

  • Field Service Engineer,216298br

    7 days ago

    Gurgaon, India Cerentral Consultants Full time

    The Field Service Engineer (FSE) will be responsible for meeting the daily service maintenance and repair needs of the customer’s equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Essential Job Responsibilities The FSE...

  • Human Resources Administrator

    2 weeks ago

    Gurgaon, Haryana, India Real Jobs Consulting Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionReal Jobs Consulting Services is a trusted name in the placement domain based in Gurgaon. We specialize in offering high-quality HR consultancy, placement consultancy, manpower recruitment, domestic placement, career consultancy, and work-at-home services. Our team of expert consultants leverages the business potential of our clients by...

  • Oracle Field Service Cloud

    7 days ago

    Gurgaon, Haryana, India NCR Atleos Full time

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Certified Oracle Field Service Cloud Developer will have expert level knowledge and...

  • Engineer - Field Services

    7 days ago

    Gurgaon, Haryana, India Microland Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:Education Qualification :Any Graduate Skills :Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - AwarePrimary -> Technology | Windows Operating System | Installation, configuration and management | 1 - AwareSecondary -> Technology | Audio, Video support | Installation and configuration...

  • Field Service Engineer

    3 days ago

    Gurgaon, Haryana, India Philips Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job TitleField Service Engineer - MultimodalityJob DescriptionJob Title: Field Service Engineer - MultimodalityJob Location: ChandigarhJob Description:Summary:The Field Service Engineer is responsible for delivering technical support and maintenance services including troubleshooting, repairs, and installations. The role documents detailed service...

  • Field Services Engineer

    3 days ago

    Gurgaon, Haryana, India ICVS E-SOLUTIONS PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionICVS E-Solutions offers a spectrum of services catering to a wide range of industry needs by leveraging its domain expertise and strategic alliances with leading technology providers. Our business expertise enables us to deliver simple and innovative solutions for network infrastructure, enterprise communications, AV integration,...

  • Field Service Engineer

    3 days ago

    Gurgaon, Haryana, India Philips Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job TitleField Service Engineer - MultimodalityJob DescriptionJob Title: Field Service Engineer - MultimodalityJob Location: ChandigarhJob Description:Summary:The Field Service Engineer is responsible for delivering technical support and maintenance services including troubleshooting, repairs, and installations. The role documents detailed service...

  • Field Services Engineer

    7 days ago

    Gurgaon, Haryana, India NewGen Windows Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionNewGen is a full-service provider of Premium Aluminium Doors & Windows solutions. As authorized partners of LIXIL Group from Japan, we offer Tostem Pre-Engineered Aluminium Doors & Windows. Our experienced core team ensures top-quality product solutions are delivered within the promised time. NewGen is backed by a strong management team...

  • Field Services Engineer

    2 weeks ago

    Gurgaon, Haryana, India Allied Medical Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionAllied Medical Limited (AML), established in 1982, is dedicated to delivering advanced yet cost-effective medical solutions. Under the leadership of founder Dr. Vinod Kohli, an experienced Consultant in Anesthesia and Intensive Care, AML has become a prominent manufacturer of Anesthesia, Operation Theatre, Intensive Care, Emergency...

  • Field Service Engineer

    2 weeks ago

    Gurgaon, Haryana, India DANAHER CORPORATION Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description JOB DESCRIPTION For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs...