Engineer - Field Services

1 day ago

Gurgaon, Haryana, India Microland Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description:Education Qualification :Any Graduate Skills :Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - AwarePrimary -> Technology | Windows Operating System | Installation, configuration and management | 1 - AwareSecondary -> Technology | Audio, Video support | Installation and configuration | 1 - AwareTertiary -> Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - ExperiencedTertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Certification :Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers' primary responsibility is to provide support to an organization's IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware.3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals.5) To perform the system changes adhered to organizational policies.6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments7) Technical Skillsa. Windows Operating System:b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11c. Understanding of desktop applications and how do they work, installation & uninstallation.d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently 8) In addition to above, support and perform below activities.a. Exchange and Mobility Clientsb. Printer managementc. Backup and Recoveryd. Audio, Video supporte. End Point Security/Patch Managementf. Hardware and NetworkingLocation:India - GurugramCreated On:09-Sep-2025

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