Field Service Engineer II Oil

2 days ago


Gurgaon, Haryana, India Esp Safety Full time ₹ 1,04,000 - ₹ 1,30,878 per year
  • Position: Service Engineer
  • Work Location: Gurugram
  • Working Days: Mon- Alternate Sat
  • Work Timing: 09:00- 06:00 PM
  • Education Bachelor (Electronics/Electrical/Telecommunication)
  • English: Excellent Speaking and writing skills
  • Other: On Field Job

JOB PROFILE

  • Act as primary point of contact for all incoming technical & customer support inquiries relating to gas & flame detectors.
  • Maintenance of Gas Detection System & Fire Alarm Panels
  • Perform unit calibration for specific gases.
  • Run temperature compensation routines for certain detectors.
  • Perform re-programming of firmware.
  • Provide customer support on technical issues over the phone or via email.
  • Trouble-shoot returned units from customers in the field & identify the problem to be resolved.
  • Travel to key customers & regional offices to undertake product installation, support, & training. Develops customer relationship & understands customer needs.
  • Work with Sales & Engineering team to resolve customer issues. Report directly to our management on issues & problem-solving results.
  • Perform pre-shipment testing & package products for delivery.

Company Benefits:

  • Over-time Benefits
  • Compensatory Leave Benefits
  • Diwali Bonus
  • Official Travel, Food & Accommodation


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