Field Services Engineer

2 days ago


Gurgaon, Haryana, India Excelloit Consultancy Services Full time

Job Title: Service Engineer – Robotics Support

Job Location: Gurgaon / NCR

Key Responsibilities

  • Visit
    client sites across NCR
    , including Delhi Airport, to provide on-site technical support
  • Diagnose, troubleshoot, and resolve
    robotic hardware and software issues
  • Perform
    preventive maintenance, routine inspections, and system health checks
  • Respond promptly to breakdowns and ensure
    minimum equipment downtime
  • Coordinate with
    remote engineering and technical support teams
    for complex issues
  • Maintain accurate
    service records, reports, and maintenance documentation
  • Ensure compliance with
    safety standards, SOPs, and site-specific protocols
  • Support
    installation, testing, commissioning, and deployment
    activities when required
  • Provide
    basic operational training and user support
    to client personnel

Qualifications

  • Diploma / B.E. / B.Tech in
    Mechanical, Electrical, Electronics, or Mechatronics Engineering
  • Fundamental knowledge of
    robotics, automation, or electromechanical systems

Experience & Skills

  • 1–4 years
    of experience in
    field service, technical support, or service engineering
  • Hands-on experience with
    robotic systems, automation equipment, or industrial machinery
  • Strong
    diagnostic, troubleshooting, and problem-solving
    abilities
  • Willingness to
    travel frequently within the NCR region
    on short notice
  • Ability to work
    independently at client sites
    with minimal supervision
  • Good communication skills in
    English and Hindi
  • Understanding of
    SOPs, safety regulations, and preventive maintenance practices
  • Prior exposure to
    airport, metro, or high-security environments
    will be an added advantage

Work Environment

  • Field-oriented role with continuous client interaction
  • Fast-paced, service-driven and solution-focused work culture
  • Opportunity to work on
    advanced robotic systems
    at high-visibility client locations


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