Oracle Field Service Cloud

4 days ago

Gurgaon, Haryana, India NCR Atleos Full time

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Certified Oracle Field Service Cloud Developer will have expert level knowledge and experience configuring and designing/redesigning Oracle Field Service (formerly known as TOA).

Responsibilities

  • Gather business requirements and document fit gap analysis to design.
  • Collaborate with IT/business and development teams.
  • Present Cloud functional application guidance to team regarding Cloud best practices during implementation.
  • Configure, integrate, maintain, and enhance Oracle Field Service Cloud features to meet business requirements.

  • Oracle Field Service Techno Functional expertise in the following subject areas:

  • Environment Setup

  • System Administration
  • Configure Capacity
  • Setup collaboration groups and helpdesk users
  • Configure message scenarios
  • Set up an activity filter for routing
  • Configure/develop Plug-In
  • Set up daily extract file structure
  • Routing Automation (Routing process, profiles, plans, Strategy, Visualization, Troubleshooting)
  • Oracle Field Service Capacity/Quota Management
  • Analytics/Dashboard
  • Integrate OFSC with OSvC, OEC, OAC, BI, HCM, Mobile apps, ERP and CRM.

  • Integrate with DocuSign or Third-party apps

  • Manage service requests and coordinate effectively with Oracle Cloud Support.

  • Experience setting up Github Pipelines to automated deployment to Externally Hosted and OFS hosted plugins.
  • Extensive Java script or Type Script experience with industry best practices.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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