Field Services Engineer
4 days ago
Company Description
ICVS E-Solutions offers a spectrum of services catering to a wide range of industry needs by leveraging its domain expertise and strategic alliances with leading technology providers. Our business expertise enables us to deliver simple and innovative solutions for network infrastructure, enterprise communications, AV integration, automation security and surveillance, video conferencing, and electrical solutions. We consistently exceed expectations by delivering quality solutions as a complete solutions provider.
Role Description
This is a full-time on-site role for a Field Services Engineer located in Gurugram. The Field Services Engineer will be responsible for day-to-day tasks including providing technical support, troubleshooting, preventive maintenance, and ensuring customer satisfaction. The engineer will be required to visit client sites to diagnose and resolve technical issues, perform scheduled maintenance, and support various technology solutions provided by ICVS E-Solutions.
Qualifications
- Field Service and Troubleshooting skills
- Technical Support and Preventive Maintenance experience
- Strong Customer Service orientation
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Relevant certifications in technical fields or equivalent experience
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