Customer Support

6 days ago

Okhla Delhi Delhi, India Ezhomz solution Pvt Ltd Full time

**Key Responsibilities**:

- Handle inbound and outbound calls to address customer queries and provide support.
- Resolve customer issues and queries effectively, ensuring timely solutions.
- Upsell AMC (Annual Maintenance Contracts) and other relevant services to existing customers.
- Maintain a deep understanding of company products and services to offer the best possible solutions to customers.
- Build strong customer relationships through regular follow-ups and prompt communication.
- Document customer interactions, queries, and resolutions in the CRM system.
- Collaborate with other departments to ensure smooth resolution of technical or operational issues.
- Proactively reach out to customers for feedback, upsell opportunities, and relationship management.
- Achieve and exceed customer satisfaction targets.

**Key Skills & Qualifications**:

- 2 to 3 years of relevant experience in customer handling, query resolution, and upselling.
- Excellent verbal and written communication skills in English.
- Proven experience in handling customer queries, managing relationships, and upselling services.
- Basic understanding of company products and AMC services.
- Previous experience in a tech or service-oriented industry.
- Experience in upselling and cross-selling products/services

Pay: ₹35,000.00 - ₹45,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

  • Customer Support Executive

    1 week ago

    Okhla, Delhi, Delhi, India Pro X PC Full time

    **CUSTOMER SUPPORT EXECUTIVE** FULL WE ARE HIRING! ProX PC family is looking for another member. If you have a minimum 1 year of experience in managing Customer support, our doors are open for you! **Location**:Delhi **Responsibilities**: - Interact with customers via Calls and resolve their queries -Maintaining a positive, empathetic and professional...

  • Customer Support Associate

    2 weeks ago

    Okhla, Delhi, Delhi, India Dusaan Full time

    **About us** Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...

  • Customer Support Associate

    7 hours ago

    Okhla, Delhi, Delhi, India Dusaan Full time

    **About us** Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...

  • Customer Support

    4 days ago

    Okhla, Delhi, Delhi, India resource yantra Full time

    **Role & responsibilities** **When salesperson is not in office and then Customer service will take the rate from our** **pricing desk and inform to salesperson to keep margin.** - **When salesperson is not in office and then Customer** **service will prepare the cost sheet or** **prepare Quotation to quote customer with align to...

  • Customer Support Executive

    6 days ago

    Okhla, Delhi, Delhi, India 1mCV Full time

    At 1mcv, we are dedicated to revolutionizing.Our focus is on delivering top-notch solutions and creating a seamless experience for our users. As a Customer Support Executive, you’ll play a crucial role in building and maintaining positive customer relationships while ensuring all interactions reflect our commitment to excellence. **Key...

  • Customer Support

    8 hours ago

    Okhla, Delhi, Delhi, India Shotam Instruments Pvt Ltd. Full time

    **Job Title**:Customer Support Executive - Logistics (Import/Export) **Location**:Okhla Phase 1, Delhi **Department**:Logistics / Operations **Experience**:1-3 years (preferred in logistics or shipping industry) **Job Summary**: **Key Responsibilities**: - Act as the primary point of contact for clients regarding shipping and logistics queries. -...

  • Customer Support Representative(On-site)

    6 days ago

    Okhla, Delhi, Delhi, India YMGrad Associates Full time

    **About YMGrad** YMGrad is your gateway to studying abroad. We are a rapidly growing new-age social platform with a thriving community of over 300,000+ registered students pursuing international education. At YMGrad, we’re revolutionizing the overseas admissions space by combining expert guidance with a student-first approach. Join us and help shape the...

  • Customer Support Executive

    3 weeks ago

    New Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...

  • Customer Support Executive

    3 weeks ago

    New Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities Handle inbound and outbound...

  • Customer Support Executive

    4 weeks ago

    New Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...