Customer Service Executive
2 days ago
Title:
- Customer Service Executive (International Calling) - US Shift
Location:
- Bopodi, Pune Maharashtra.
Experience:
- 1 - 4 Yrs Exp
Job Description:
Key Responsibilities
Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.
**Requirements**:
Minimum 1- 2 years of experience in a International BPO or customer service role US Process.
Excellent verbal communication skills in English.
Ability to work in a fast-paced environment and multitask effectively.
Willingness to work in the Night shift.
Positive attitude and customer-first approach.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: In person
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