Customer Service Executive

2 days ago


Aundh Pune Maharashtra, India ideal crew technology Full time

Title:

- Customer Service Executive (International Calling) - US Shift

Location:

- Bopodi, Pune Maharashtra.

Experience:

- 1 - 4 Yrs Exp

Job Description:
Key Responsibilities

Handle inbound and outbound calls from international customers.

Address customer inquiries, complaints, and support issues in a timely and professional manner.

Maintain accurate records of customer interactions and transactions.

Ensure customer satisfaction by providing effective solutions.

Meet performance targets and adhere to quality standards.

**Requirements**:
Minimum 1- 2 years of experience in a International BPO or customer service role US Process.

Excellent verbal communication skills in English.

Ability to work in a fast-paced environment and multitask effectively.

Willingness to work in the Night shift.

Positive attitude and customer-first approach.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person



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