
Customer Service Executive
3 weeks ago
Company Overview EPIV Solutions is a leading Business Process Outsourcing BPO company headquartered in Pune with a specialization in IT and international BPO services Located in Fatima Nagar Pune EPIV Solutions offers both B2B and B2C services With a dedicated team of 51-200 employees the company is committed to providing exceptional customer service For more information visit our website at Job Overview We are seeking a highly motivated Customer Service Executive to join our team in Pune This is a full-time position ideal for freshers with 0 to 1 year of experience As a Customer Service Executive you will play a crucial role in maintaining our service excellence by handling international voice processes and ensuring customer satisfaction Qualifications and Skills Excellent written and verbal communication skills in English Mandatory skill Demonstrated good communication skills suitable for coordinating with international clients Mandatory skill Ability to work efficiently as a fresher and adapt quickly to new environments Mandatory skill Experience in international voice process operations managing and resolving client issues Strong customer support skills with a focus on understanding and meeting client needs Proficiency in call handling with the ability to manage multiple calls effectively Excellent active listening skills to accurately interpret client requirements and offer tailored solutions Basic problem-solving abilities and the capability to troubleshoot customer issues effectively Roles and Responsibilities Handle incoming and outgoing calls for international clients using prescribed call management techniques Provide effective customer service by understanding customer questions or concerns and addressing them efficiently Maintain a high level of professionalism and competence in every customer interaction Identify customer needs and provide appropriate solutions while maintaining a positive customer experience Document and update customer records based on interactions ensuring accuracy and thoroughness Collaborate with other team members and departments to enhance customer service processes Participate proactively in continuous learning to improve job performance and personal development Adhere to company policies procedures and quality standards to maintain service excellence For more details call HR on 7840907697 send resume - 9921521249 hr epivsolution com
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Customer Service Executive
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Pune, Maharashtra, India Skyway Solution Full timeJob DescriptionWe are seeking a Customer Service Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels.Roles and Responsibilities- Handle inbound and outbound calls, emails, and other forms...
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Pune, Maharashtra, India FarmDidi Full timeJob DescriptionAbout FarmDidi:The urban cities we dwell in take away the privilege of the fresh and real taste of food. Mass-produced packaged foods with manufacturing dates ranging from several weeks to months unassumingly sit on our dining tables and in our kitchen cabinets. We do not know the deliciousness of real food sourced directly from farms and...
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Pune, Maharashtra, India beBeeAdministration Full time ₹ 15,00,000 - ₹ 20,00,000Job TitleAn executive position responsible for customer management, focusing on administrative support and process optimization.Key Responsibilities:Administrative Tasks: Ensure complete documentation is maintained electronically or in hard copy form.Data Entry and Transmission: Accurately capture data and enter it into relevant systems, transmitting...
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Pune, Maharashtra, India Merits Capital Market Services Full time- Customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction Here are the typical duties of a customer service employee - Excellent English communication skills- Conducting customer satisfaction surveys to understand what areas of the company s services need improvements-...
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3 Days Left Customer Service Executive
3 weeks ago
Pune, Maharashtra, India PALMONAS Full timeJob DescriptionJob Title: Customer Service ExecutiveLocation: Koregaon Park, PuneCompany: PalmonasJob Description:We are hiring a Customer Service Executive to manage customer interactions across our D2C channels. The ideal candidate must have prior experience working with a D2C (Direct-to-Consumer) brand. Applications without D2C experience will not be...
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3 Days Left: Customer Service Executive- Da
3 weeks ago
Pune, Maharashtra, India R3 Consultant Full timeJob Title Customer Service Executive - MIS Advanced Excel Location Pune Experience Minimum 2 years Budget Up to 6 LPA Shift US Shifts Night Shift Job Overview We are seeking a detail-oriented and proactive Customer Service Executive with strong Advanced Excel and MIS skills to join our team The role involves handling customer service...
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Customer Service Representative
3 weeks ago
Pune, Maharashtra, India Talent Corner HR Services Pvt Ltd Full timeInterested candidate can share cv on 7428949118 ( what's App only ) we are hiring for Customer Relationship Manager Experienced required - 8+ 6 days working max Budget - 12 LPa Location -East Street, Pune, Camp Key Responsibilities: Customer Lifecycle Management •Handling the complete post-sales process including booking confirmations, documentation,...