Executive-customer Relations

2 days ago


Gurgaon, India Indigo Airlines Full time

Functional responsibilities

2. Outcall customers to provide resolution.

3. Coordinate with other departments - especially Airport, call center, and finance to resolve customer complaints and queries and provide resolution to customers.

4. Responding to the high volume of customer queries and complaints

Behavioural competency

1. Eagerness to learn

2. Time management

3. Great team player

4. Customer centric approach

Technical Knowledge

1. Excellent English and Hindi language skills both verbal and written

2. Good typing skills

Minimum Eligibility

1. Graduate

3. Prior experience in customer grievance handling (Desired)



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