Customer Relationship Executive

3 days ago

Ayali Kalan Ludhiana Punjab, India Nano Tech Chemical Brothers Pvt Ltd Full time

Key Responsibilities:
**File Maintenance**:

- Organize and maintain customer files, ensuring all documents are up-to-date and easily accessible.
- Regularly update customer records with relevant information.

**Logistics Coordination**:

- Share LR (Lorry Receipt) with the transporter to ensure smooth logistics operations.
- Maintain accurate records of all dispatched goods, including details of the transporter and LR.

**Dispatch Management**:

- Monitor and update dispatch status, ensuring timely delivery of products to customers.
- Prepare and maintain dispatch sheets with all necessary details for tracking and reporting.

**Miscellaneous Tasks**:

- Perform various administrative tasks to support the CRM team.
- Assist in the preparation of reports and presentations as needed.
- Handle customer inquiries and provide necessary support to ensure customer satisfaction.

Qualifications:
**Education**:

- A bachelor's degree in Business Administration, Logistics, or a related field.

**Experience**:

- 1-3 years of experience in a similar role, preferably in the chemical industry or logistics sector.

**Skills**:

- Strong organizational and file management skills.
- Proficiency in using MS Office (Word, Excel, PowerPoint).
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Attention to detail and a proactive approach to problem-solving.

Pay: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7009985369

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