Customer Service Associate

5 days ago


Noida Uttar Pradesh, India Tech Mahindra Full time

Job Title: Customer Support - International Voice Process
Company: Tech Mahindra
Location: Sector 60, A-20, Noida

Work Details:
5 Days Working

Both Side Cab Facility

Majorly Night Shifts (Rotational Week Offs)

Experience Required:
Minimum 6 months of experience in international voice support

**Education**:
Must be a Graduate (B.Tech / BCA preferred)

Strong technical knowledge is a must

**Required Skills**:
Excellent written communication

Knowledge of networking:
LAN / WAN / Ethernet / Internet

IOS Model

Copper & Fiber

Fiber Network Planning

Familiarity with:
Road Mapping Tools

GIS (Geographic Information System)

Tools for Network Planning

**Responsibilities**:
Handle international client queries via calls.

Assist in fiber layout & network planning using GIS tools

Troubleshoot LAN/WAN and internet-related issues

Work closely with technical teams and maintain logs

Note:
Looking for Immediate Joiners Only

Pay: From ₹23,000.00 per month

Application Question(s):

- How many years of experience do you have?
- Can you join immediately?

**Language**:

- English (preferred)

Work Location: In person



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