Customer Service Associate

1 day ago


Noida Uttar Pradesh, India Amar Ujala Publications Ltd Full time

Provide accurate and timely information regarding products, services, policies, and procedures.
- Identify and resolve customer complaints and issues efficiently.
- Escalate complex problems to the appropriate departments when necessary.
- Assist customers with placing orders, processing payments, and tracking shipments.
- Address issues related to order discrepancies, returns, and refunds.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Follow up with customers to ensure satisfaction and issue resolution.
- Gather customer feedback to improve products, services, and overall experience.
- Provide insights and suggestions to the management team based on customer interactions.
- Work closely with other departments, such as sales and technical support, to resolve customer issues.
- Participate in team meetings and training sessions to improve skills and knowledge.

Pay: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process **requires the customer service representatives to handle inbound and outbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. **Job Types**: Full-time, Permanent, Fresher Pay:...

  • Customer Service

    3 days ago


    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Service** **Qualification - 12 th + Experience in customer service/ Graduate Freshers** **Excellent communication skill in English.** **Location - Noida** **Must be comfortable with US Shift( Night Shift)** **One way cab facility provided.** **Immediate joiner required.** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 -...


  • Noida, Uttar Pradesh, India Fairvalue Insuretech Pvt.Ltd. Full time

    **JOB DESCRIPTION** **Walk-In Drive**:Customer Service Associate - Renewal Calling Join The Policy Exchange as a Customer Service Associate! **Location**: D-8, Sector 2, Noida **Salary**:Up to ₹15,000 (fixed) + attractive incentives **Role**: Handle renewal calling for existing customers. **Why Join Us?** Competitive pay Performance-based...


  • Noida, Uttar Pradesh, India Amazon.com Full time

    DESCRIPTION **Work from Office with Amazon Customer Service!** **Role**: Customer Service Associate **Job Type: Contractual** **Location**:Work from Office in Delhi/Noida Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers...


  • Agra, Uttar Pradesh, India Speshally NHS Pvt Ltd Full time

    Job Description: Customer Service Associate Qualification: Graduation Location: Work From office - Shift Timings: Work Schedule: 6 Days of working. Required Qualifications: - Education: Graduate degree - Language Skills: Fluency in English and Hindi. Punjabi language skills are a plus. - Technical Skills: Basic computer proficiency - Soft Skills: Strong...


  • Moradabad, Uttar Pradesh, India PVR cinema Full time

    Customer service associate Must good communications Must 12 th pass Age 18 to 23 Good computer knowledge Immideate joiner 7078746525 devyanshi HR pvr moradabad contact me **Salary**: ₹10,500.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus - Yearly...


  • Noida, Uttar Pradesh, India Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...


  • Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning...


  • Noida, Uttar Pradesh, India TumbleDry Full time

    **Responsibilities**: - Make outbound calls to customers and engage in conversations to gather feedback. - Record and document customer feedback accurately and comprehensively. - Maintain a detailed record of customer interactions and feedback in Excel or other designated systems. - Analyze customer feedback to identify areas of improvement and report...


  • Noida, Uttar Pradesh, India Snow Planners And Builders Full time

    **We Are Hiring !!!** Role - International Non Voice, French Voice Process, Chat Process Salary - 15k Take home, 19CTC Location - Noida Qualification - Graduation is mandatory Experience - Fresher as well as experienced Shift - Day Rotational shift AGe - 18 to 40 Rotational week off **Key Responsibilities**: - Excellent written communication skills...