Customer Support Associate

8 hours ago


Noida Uttar Pradesh, India Mosahay associate pvt ltd Full time

An international voice process job involves handling customer queries and orders over the phone in one or more international languages. It's a specialized role that's a key part of global customer support. Some responsibilities of an international voice process job include:

- Answering customer inquiries
- Handling customer complaints and resolving issues
- Providing information and offering services to customers
- Acting as a liaison between customers and companies
- Assisting with orders, errors, account questions, billing, cancellations, and other queries

Some skills that are important for this role include:

- Customer service abilities
- Problem-solving skills
- Technical know-how
- Fluency in language
- Good communication skills
- Active listening

In an interview for an international voice process job, you can demonstrate your ability to adapt your communication style to suit different customer profiles. You can also showcase your understanding of the BPO industry and the specific processes involved in the job.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.12 - ₹28,000.10 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- US shift

Supplemental Pay:

- Quarterly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 2 years (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7978877984
Expected Start Date: 11/01/2025



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