
Telecaller - Customer Engagement
3 days ago
**Role Overview**:
**Responsibilities**:
- Make outbound calls to customers from our extensive database.
- Follow up on previous service requests and check if they require any additional assistance.
- Provide accurate information regarding our services.
- Update and maintain customer records in our system.
- Escalate any issues or customer feedback to the management team.
**Qualifications**:
- Excellent verbal communication and customer service skills.
- Prior experience in tele-calling or a customer-facing role is an advantage.
- Basic computer literacy for data entry and call management.
- Self-motivated, organized, and detail-oriented.
**What We Offer**:
- Competitive salary and incentives.
- Flexible working hours
- A supportive and dynamic work environment with opportunities for growth.
Pay: ₹10,000.00 - ₹25,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Expected Start Date: 10/03/2025
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