Telecaller-intern
1 week ago
Job Title: Telecaller & Client Handling Executive
Company: BOTFIT - Event Management Company
Location: Sector 60, Gurugram (On-site)
Employment Type: Internship
Experience: 0-2 years (Freshers can apply)
Availability: Weekend availability is mandatory
**About BOTFIT**:
BOTFIT is a fast-growing and creative event management company known for delivering engaging and memorable brand experiences. As part of our customer experience team, we are looking for a passionate and well-spoken Telecaller & Client Handling Executive to connect with clients, understand their needs, and ensure a seamless event experience.
Key Responsibilities:
Make outbound calls to potential clients and respond to incoming inquiries
Explain event services, offerings, and BOTFIT's value proposition clearly
Schedule appointments and follow up on leads to ensure closure
Coordinate with internal teams to relay client requirements and ensure smooth execution
Maintain records of calls, follow-ups, and client interactions in the CRM
Handle queries, feedback, and client concerns with professionalism
Support on-ground teams during events (when required on weekends)
**Requirements**:
Excellent communication and interpersonal skills
Confident in speaking Hindi and English fluently
Basic knowledge of MS Office or Google Workspace tools
Strong organizational and coordination abilities
Polite, persuasive, and customer-focused approach
Ability to handle pressure and multitask
Must be available on weekends as required by events and client interactions
Preferably residing in or near Gurugram
**Job Types**: Full-time, Permanent
Pay: ₹8,657.89 - ₹12,163.60 per month
**Benefits**:
- Food provided
- Paid sick time
Schedule:
- Day shift
- Weekend availability
**Language**:
- Hindi (preferred)
- English (preferred)
**Location**:
- Gurugram, Haryana (required)
Work Location: In person
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