Customer Care Executive

2 days ago

Nagercoil, India Oxtix technologies Full time

**Telecaller Role and Responsibility**
- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behavior of the other.
- Keep record of every customer interaction and sales activities.

**Telecaller Requirements**
- Graduation or equivalent
- Priorly experience working as a telecaller or in a similar role
- Having done a sales-related training program
- Knowledgeable with computers
- Having exposure to cultural norms and diverse viewpoints
- Ability to change the communication style on unusual events
- Excellent interpersonal, research, and record-keeping skills
- Having the capability to receive critics without internalizing them

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹7,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Nagercoil, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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