Systems Administrator/end User Services
1 week ago
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Systems Administrator.
Responsibility can take the form of:
- Ensure HSBC standard (FIM guidelines, FOS and Technical Reference Model) are followed while approving a packaging request.
- Co-ordinate packaging and release of new software and patches in accordance with CWD Standards.
- Providing users an opportunity to accept functionality of software before it is fully implemented.
- Maintaining structured approach to rolling out all new software.
- Piloting in advance of rollouts, which means that users do not experience system downtime?
- Implementing storage of software on site servers, ensuring that updated versions are installed at all times, which minimizes incidents and the need for reinstallation.
- Implementation of changes, rollouts
We are currently seeking an experienced professional to join our team in the role of Systems Administrator.
Responsibility can take the form of:
- Ensure HSBC standard (FIM guidelines, FOS and Technical Reference Model) are followed while approving a packaging request.
- Co-ordinate packaging and release of new software and patches in accordance with CWD Standards.
- Providing users an opportunity to accept functionality of software before it is fully implemented.
- Maintaining structured approach to rolling out all new software.
- Piloting in advance of rollouts, which means that users do not experience system downtime?
- Implementing storage of software on site servers, ensuring that updated versions are installed at all times, which minimizes incidents and the need for reinstallation.
- Implementation of changes, rollouts
Requirements
General Knowledge & Experience (For the role - not the role holder. Minimum requirements of the role.)
- Should have industry standard certified relevant to the process platform/environment.D
- Ability to work under pressure and deliver within limited timescales, whilst maintaining quality E
- Ability to prioritize and deliver service, to agreed service levels, within a diverse and constantly changing technical environment. Willingness to work outside office hours on occasions, including weekends. E
- Enthusiasm for new technologies and change. E
- Strong knowledge on MECM along with AD and ITIL process. E
- Basic knowledge on HSBC IT Infrastructure Delivery. E
- Good general IT support knowledge E
- Strong interpersonal skills & good customer service skills E
- Good communication skills, both verbal and written E
- Strong analytical skills to quickly assess situations, their impact and options for resolution with high level of judgment and decision making skills E
- To work in 24/7 environment. E
Issued by - HSBC Software Development India
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