End User Platform Services BOT team

2 weeks ago

Hyderabad, Telangana, India EIL Global IT Solutions and Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Company Overview

EIL Global IT Solutions and Services Pvt Ltd provides comprehensive IT services, focusing on digital transformation across Asia Pacific and EMEA. With headquarters in Adelaide, Australia, we specialize in desktops, servers, networks, and data center technologies. Our services span AI-based workforce automation, blockchain solutions, and managed IT infrastructure, catering to numerous global enterprises. Visit us at our website.

Job Overview

Join EIL Global IT Solutions and Services Pvt Ltd as a Senior member of the End User Platform Services BOT Team, located in Hyderabad. This full-time role allows for a professional with up to 10 years of experience to contribute to our mission, leveraging expertise in emerging IT technologies to drive the digital transformation journey of our clients.

Qualifications and Skills

  • Proficient in scripting languages such as Python or PowerShell to automate routine tasks and enhance system efficiency.
  • Hands-on experience with automation frameworks like Ansible or Puppet for effective deployment and management of IT resources.
  • Strong knowledge of Active Directory management to enhance security and improve user management processes.
  • Experience with endpoint management solutions like SCCM or Intune for managing and securing devices across the organization.
  • Expertise in virtualization technologies such as VMware or Hyper-V to optimize server resources and improve scalability.
  • Familiarity with IT service management platforms like ServiceNow to streamline service delivery and improve customer satisfaction.
  • Comprehensive understanding of endpoint security solutions to protect sensitive data and prevent unauthorized access.
  • Experience with remote desktop services to support efficient problem-solving and connectivity for diverse end-user environments.

Roles and Responsibilities

  • Design, implement, and maintain automation scripts to streamline IT processes and enhance service delivery.
  • Manage and secure the Active Directory environment, ensuring proper configuration and optimal performance.
  • Deploy and oversee endpoint management solutions to enhance device security and manage compliance.
  • Utilize virtualization technologies to optimize infrastructure efficiency and support business continuity.
  • Coordinate with the IT service management team to improve system processes and resolve user issues promptly.
  • Implement comprehensive endpoint security measures and monitor the IT environment for potential threats.
  • Support remote desktop services to ensure effective user support and seamless system access.
  • Collaborate with cross-functional teams to ensure that IT solutions align with business objectives and client needs.

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