Csa (Customer Service Associate)
2 weeks ago
Process Type : Inbound Customer Service
Job Responsibilities:
- Answer inbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Education : Undergraduate OR Graduate
Experience : Fresher OR Experience In BPO
Skills : Excellent Communication Skills
Call OR Whatsapp
Pragya:
995.508.1641
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹300,000.00 - ₹400,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Secondary(10th Pass) (required)
Work Location: In person
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