Csa (Customer Service Associate)

20 hours ago

Noida, India Bhartiya Airways Services Full time

You may be curious about how airlines and airport function and who are the employees needed to create a secure and convenient air travel when you select airways for your professional journey; you get opportunity to travel to all over the globe.. Hence, if you wish to pick a career in aviation sector, you need to understand deeply about several things about airport mechanism. Some of the essential features and basic code of conduct required in airport jobs are described in following section
- 1. High professionalism and Discipline
- 2. Safety of passenger
- 3. Security of Belongings
- 4. Time Management
- 5. Personal growth and development
- 6. Great communication skills
- 7. Customer handling expertise
- 8. Familiar with multiple dialects, nationalities and cultures

Bhartiya Airways is prestigious company in Noida. We have developed a robust and excellent flight booking engine. We always appoint capable applicants for different job profile from 10th pass applicant to a graduate pass out. We offer accurate training, suitable atmosphere, discipline and professionalism to make our student understand the aviation industry. We nurture their skills and help them to select their job profile as per the capability. Each applicant develops skills and method of work with complete capacity through assistance of precise direction and training. After proper training and skills, we provide them job in our company so that they have a great career ahead.

The customer service agent or associates are always devoted to the consumers of any organization. Bhartiya Airways is searching for some of the best talent in the industry who can handle customer queries and problems easily. We have opening of plenty of customer service agent. Here will give them proper training and growth hike. Know about the duties of a customer service agent
- 1. Provide accurate, valid and complete information by using the right methods/tools
- 2. Obtain business connections
- 3. Achieve sales and phone handling goals for the customer support team.
- 4. Maintain track of customer contacts, handle payments, and submit documentation.
- 5.Organize a big number of telephone calls.
- 6. To maximize client satisfaction, assess and find their demands.
- 7. Through inclusive and flexible conversation, establish long-term connections and respect with client accounts
- 8. Observe all communication procedures, rules, and standards.

**Required documents for Getting Aviation Jobs**:

- 1. ID Proof ( Aadhar card, Pan card, voter id card )
- 2. DOB Proof
- 3. Education Certificates ( 10th, 12th, Diploma or Graduation)
- 4. Additional certificates (Aviation certificate if any )
- 5. Passport size photo

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