Customer Support Executive

3 days ago

Nagpur, India Webmilez Infotech Private Limited Full time

Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is support and services. So we are looking for the Customer Support Executive who has a major role in the organization for the growth of both employee and company.

**Roles & Responsibilities**:

- Answering phones and solving the issues/ requirement of the customers.
- Have to visit our new clients, install the software and train them about using it.
- Provide service and customer support during field visits.
- Install our POS software in their System / Device via Google meet/ Any desk, on Field, etc.
- Give training about our product to our client.
- Build positive relationships with customers.
- No Sales and no target based job
- Work to KPI’s and revenue targets as set by organization
- Responsible to be fully aware of Ciferon products and able to demonstrate them
- Submit daily or weekly reports with activities to seniors

**Experience** **Range** - 1 to 6 years
- Should have Good Communication Skills
- Post Graduate will be preferred

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Nagpur, Nagpur - 440003, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7420031533

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