Customer Support Executive
10 hours ago
Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is support and services. So we are looking for the Customer Support Executive who has a major role in the organization for the growth of both employee and company.
**Roles & Responsibilities**:
- Answering phones and solving the issues/ requirement of the customers.
- Have to visit our new clients, install the software and train them about using it.
- Provide service and customer support during field visits.
- Install our POS software in their System / Device via Google meet/ Any desk, on Field, etc.
- Give training about our product to our client.
- Build positive relationships with customers.
- No Sales and no target based job
- Work to KPI’s and revenue targets as set by organization
- Responsible to be fully aware of Ciferon products and able to demonstrate them
- Submit daily or weekly reports with activities to seniors
**Experience** **Range** - 1 to 6 years
- Should have Good Communication Skills
- Post Graduate will be preferred
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹25,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Nagpur, Nagpur - 440003, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 7420031533
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