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Field Customer Support Executive

3 weeks ago

Nagpur, India Ciferon Full time

**Job** **Description**

**Job Title-Field Customer Support Executive**

Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is support and services. So we are looking for the Field Customer Support Executive who has a major role in the organization for the growth of both employee and company.

**Must Haves**:

- Answering phones and solving the issues/ requirement of the customers.
- Have to visit our new clients, install the software and train them about using it.
- Provide service and customer support during field visits.
- Install our POS software in their System / Device on Field.
- Give training about our product to our client.
- Build positive relationships with customers.
- No Sales and no target based job
- Work to KPI’s and revenue targets as set by organization
- Responsible to be fully aware of Ciferon products and able to demonstrate them during field visit.
- Submit daily or weekly reports with activities to seniors

**Experience** **Range** - 1 to 2 years

**Salary Range**:

- 10K to 14K
- Should have Good Communication Skills
- Post Graduate will be preferred
- Should be comfortable with commuting.

**Contact Person**:

- Alefia Husain

**Contact Number/ID**:
**Address**:

- Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003

**Salary**: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service (required)