Field Customer Support Executive
2 days ago
**Job** **Description**
**Job Title-Field Customer Support Executive**
Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is support and services. So we are looking for the Field Customer Support Executive who has a major role in the organization for the growth of both employee and company.
**Must Haves**:
- Answering phones and solving the issues/ requirement of the customers.
- Have to visit our new clients, install the software and train them about using it.
- Provide service and customer support during field visits.
- Install our POS software in their System / Device on Field.
- Give training about our product to our client.
- Build positive relationships with customers.
- No Sales and no target based job
- Work to KPI’s and revenue targets as set by organization
- Responsible to be fully aware of Ciferon products and able to demonstrate them during field visit.
- Submit daily or weekly reports with activities to seniors
**Experience** **Range** - 1 to 2 years
**Salary Range**:
- 10K to 14K
- Should have Good Communication Skills
- Post Graduate will be preferred
- Should be comfortable with commuting.
**Contact Person**:
- Alefia Husain
**Contact Number/ID**:
**Address**:
- Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003
**Salary**: ₹10,000.00 - ₹14,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service (required)
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