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Customer Support Executive

2 weeks ago

Rajkot, India Rajoo Engineers limited Full time

1. Follow up for spares with concern department

2. Dispatch of spares

3. Dispatch intimation to customer

4. Follow up with courier for spares delivery

5. Follow up for pending payment

6. Follow up for C form, way bill and other documentation

7. Follow up for returnable spares

8. Logging complaint in complaint register

9. Primary mail for complaint

10. Verification of expenses bills

11. Maintaining Expense sheet

12. Issuing SERO for service engineer

13. Maintaining FOC approval procedure

14. Record keeping of various reports like installation, commissioning, service, employee feedback

15. Handling customer visiting during trial or for other purpose

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Speak with the employer**
+91 9099071748