
Train and Bus Booking Executive
4 days ago
**Key Responsibilities**:
- Process and manage train and bus booking requests efficiently.
- Verify and input client details into booking systems accurately.
- Coordinate with vendors and suppliers to confirm availability and secure bookings.
- Update and maintain Excel sheets with booking data, cancellations, and other relevant information.
- Monitor booking schedules to prevent overbooking or service gaps.
- Address client queries and provide excellent customer service.
- Handle booking modifications, cancellations, and special requests.
**Requirements**:
- Education: Bachelor’s degree in any discipline (preferred).
- Experience: Open to freshers; up to 2 years of experience in a similar role or customer service is an advantage.
- Technical Skills: Proficient in Microsoft Excel (data entry, basic formulas, pivot tables).
- Soft Skills: Strong attention to detail, excellent communication skills, and the ability to work well under pressure.
- Others: Flexibility to work in shifts, if required.
**Preferred Qualifications**:
- Basic understanding of travel booking systems (an advantage, but not mandatory).
- Customer service experience in a travel-related field.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have hands on experience with Excel and its functionalities?
- Do you have any experience with the travel and hospitality industry?
**Experience**:
- total work: 1 year (required)
Work Location: In person
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