Train and Bus Booking Executive

4 days ago


Gurugram Haryana, India BAI Infosolutions Private Limited Full time

**Key Responsibilities**:

- Process and manage train and bus booking requests efficiently.
- Verify and input client details into booking systems accurately.
- Coordinate with vendors and suppliers to confirm availability and secure bookings.
- Update and maintain Excel sheets with booking data, cancellations, and other relevant information.
- Monitor booking schedules to prevent overbooking or service gaps.
- Address client queries and provide excellent customer service.
- Handle booking modifications, cancellations, and special requests.

**Requirements**:

- Education: Bachelor’s degree in any discipline (preferred).
- Experience: Open to freshers; up to 2 years of experience in a similar role or customer service is an advantage.
- Technical Skills: Proficient in Microsoft Excel (data entry, basic formulas, pivot tables).
- Soft Skills: Strong attention to detail, excellent communication skills, and the ability to work well under pressure.
- Others: Flexibility to work in shifts, if required.

**Preferred Qualifications**:

- Basic understanding of travel booking systems (an advantage, but not mandatory).
- Customer service experience in a travel-related field.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Work from home

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have hands on experience with Excel and its functionalities?
- Do you have any experience with the travel and hospitality industry?

**Experience**:

- total work: 1 year (required)

Work Location: In person


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