Learning Executive

17 hours ago

Gurugram Haryana, India Hero Moto Corp Full time

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**Date**:11 Dec 2024

**Location**: Gurgaon, HR, IN, 122001

**Company**:Hero Motocorp

**Function**
- India BU

**Pay Band**
- Junior Management

**Role**
- As the Learning Executive you will be part of the Customer Experience - India BU and will report to the Lead
- Technical Training. The purpose of your role will be to
- 1. Improve Customer Focus and Service quality to enhance Consumer Service Experience in workshops, through learning.
- 2. Service Preparedness for new model launches
- 3. Manage the projects/development activities related to After Sales and Learning.

**A purpose driven role for you**
- Your key responsibilities will include, but not limited to:

- 1. Execution of L3 learning programs for HMCL field service staff (domestic & International Business) and MCCs to improve their technical knowledge and skill.
- 2. Ensure effective learning material development on new model & advance technology.
- 3. Ensure the completion of assigned Projects in stipulated time. Daily update and monitoring of the activities related to projects.
- 4. Bring Innovation in Learning
- 5. Execution of Technical Skill Contest for channel partners workshop staff.

**A Day in the life**
- As the Learning Executive, you will start the day by reviewing the assigned tasks and update the status of activities.
- You will be responsible for the execution of training program which is scheduled from 9am till 5pm.
- For effective new model training material development, you will be in contact with CIT & New Product Support Team for technology updates.

**Academic Qualification & Experience**
- B.E. in Automobile/Mechanical Engineering
- Minimum 5 years in the automobile industry with 3 years in training and development roles.

**Technical Skills/Knowledge**
- Knowledge on two wheeler technology with fluency in practical skill
- Fluency in computers with knowledge of software MS Office
- Proficiency in Corel Draw
- Effective Training Delivery
- Project Management

**Behavioural Skills**
- Excellent communication skills
- Effective Time management
- People Management Skills
- Drive for results
- Building Relationships

**What will it be like to work for Hero**

**About Hero**

**Job Details
- For internal use only**

**Job Segment**:Mechanical Engineer, Project Manager, Field Service, Engineer, Learning, Engineering, Manufacturing, Technology, Human Resources

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