Learning & Skills Design Professional

**Learning & Skills Design Professional**:

- Job Req ID: 42581
- Posting Date: 9 Jan 2025
- Function: HR
- Unit: Business
- Location: Building No 14 Sector 24 & 25A, Gurugram, India
- Salary: Competitive

**Why this job matters**:
The role is accountable for architecting and creating high quality, effective and efficient learning solutions. The Learning Design Professional will take validated business problems and create blended, engaging and interactive learning programmes to address specific business needs. They will use a mixture of learning approaches and technologies based upon a sound knowledge of 21st century learning and adult learning principles.
As well as the design of new solutions, the Learning Design Professional role will lead on the maintenance and updates of existing learning programmes - evolving them as technology and thinking develops within the industry. They will do this so that our solutions are the most efficient and effective they can be and meet the commercial and people needs of Business

**What you’ll be doing**:

- Produce and land smart, evidence-based, commercially driven learning solutions that are effective and efficient from a learner and business perspective
- Manage the design of solutions by producing, communicating and coordinating plans, updates and resources to ensure a smooth development and deployment cycle with great attention to detail and the highest quality standards
- Demonstrate a ‘customer centric mindset’, interacting with stakeholders ensuring that both the Customer and Learner are at the heart of the solution
- Utilise, promote and adopt digital approaches to learning that enables our long-term digital strategy
- Maintain the portfolio of learning collateral
- Take accountability for both personal growth and peer development and success through a high challenge and high support mindset
- Build effective relationships and feedback loops with the rest of the Learning & Development team that drives a Continual Improvement culture

**Skills required**:

- Adult learning methodologies and best practice
- Instructional Design capability, including architecting of end-to-end solutions, blended learning, CX/LX, modern learning methodologies etc.
- Proficiency in digital learning technologies and platforms (eLearning authoring, Adobe Creative Cloud, LXP, CMS authoring, mobile, virtual, etc.)
- Proficiency in digital learning techniques and thinking (OnDemand, Micro-Learning, Rapid, Experiential, ‘In The-Flow-Of-Work etc.)
- Execution of customer focussed, impact driven, efficient learning solutions
- Proficiency in human-centred design thinking and learning andragogy
- e2e Project Management
- Stakeholder Managemen

**Experience**:

- Demonstrated Quality Assurance practices that engender a focus on quality and the customer (learner)
- Demonstration of ‘digital’ adding value to all forms of learning interventions
- Experience in effectively communicating project priorities and developing multiple projects simultaneously
- Rigorous, independent execution as well as ability to work cross function, with stakeholders and 3rd party providers

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

**A FEW POINTS TO NOTE**:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

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