Air/sea Import Customer Care Representative
2 days ago
Co-ordination with Key Accounts Importers, shipping companies for getting Vessel ETA and IGM details, Invoices.
Co-ordination with Documentation Dept., Customs and Docks Executives, transport division.
Maintaining track record from vessel arrival/departure to the delivery of the each consignment.
Looking that all the documents, BOE, delivery order is kept ready in time;
Updating & Reporting DSR’s on daily basis on Import Documentation handling and clearance of consignment to higher authorities and clients.
Focus on 1 days clearance Target for Air Shipment and 3 days for Sea Shipments.
Follow standards for clearance of cargo at port and benchmark the same constantly.
Ensure all invoicing approval from the client (Such as Demurrage, detention etc. ) are provided to the revenue team within 1 day after clearance of the shipment;
Respect & Maintain Company’s Policies and Commitments.
Work towards the delight of the client you handled.
You shall perform jobs which are incidental to or connected with above functions and which I am capable of handling, and any other tasks being assigned to you from time to time.
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Andheri, Mumbai - 400093, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Logistics: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8898592838
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