Air/sea Import Customer Care Representative

5 days ago


Mumbai, India CAPRICORN LOGISTICS Full time

Co-ordination with Key Accounts Importers, shipping companies for getting Vessel ETA and IGM details, Invoices.
Co-ordination with Documentation Dept., Customs and Docks Executives, transport division.
Maintaining track record from vessel arrival/departure to the delivery of the each consignment.
Looking that all the documents, BOE, delivery order is kept ready in time;
Updating & Reporting DSR’s on daily basis on Import Documentation handling and clearance of consignment to higher authorities and clients.
Focus on 1 days clearance Target for Air Shipment and 3 days for Sea Shipments.
Follow standards for clearance of cargo at port and benchmark the same constantly.
Ensure all invoicing approval from the client (Such as Demurrage, detention etc. ) are provided to the revenue team within 1 day after clearance of the shipment;
Respect & Maintain Company’s Policies and Commitments.
Work towards the delight of the client you handled.
You shall perform jobs which are incidental to or connected with above functions and which I am capable of handling, and any other tasks being assigned to you from time to time.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Andheri, Mumbai - 400093, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Logistics: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91 8898592838



  • Mumbai, Maharashtra, India IAssess Consultants LLP Full time

    Key responsibilities:Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo.Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment.Responsible for...


  • Andheri, Mumbai, Maharashtra, India Aastral Inc Full time

    **Job Title**: Senior Customer Service Executive - Air Import **Location**: Andheri, Mumbai **Employment Type**: Full-time **Reports To**: Manager - Air Imports **Job Summary**: **Key Responsibilities**: - Manage the end-to-end air import process, including shipment tracking, coordination, and timely updates to clients. - Handle documentation such as Bill...


  • Andheri, Mumbai, Maharashtra, India Austral International Co. Full time

    **Job Title**: Air Import Customer Service Executive **Location**: Andheri, Mumbai **Experience**: 3-5 Years **Industry**: Freight Forwarding / Logistics / Supply Chain **Job Summary**: **Key Responsibilities**: - Handle day-to-day coordination with customers for air import shipments. - Ensure timely and accurate documentation (AWB, HAWB, IGM, Bill of...


  • Vashi, Navi Mumbai, Maharashtra, India Austral International Co. Full time

    Job Title**:Customer Service Executive - Sea Import** Location**:Vashi, Navi Mumbai** Industry**:Freight Forwarding** Experience Required**:3 + Years** Employment Type**:Full-Time** **Key Responsibilities**: Handle end-to-end coordination for sea import shipments. Act as a single point of contact for customers, ensuring timely updates and query...


  • Navi Mumbai, India Reckons Resource Full time

    to cordinate with Importers for handling sea/ air inquiries and sending quotation to them. - to get the feedback on the quotation and negotiate with lines/nvocc and Importers for Closings /Nominations - to cordinate with cha team ,shipping line and transporters for smoth process flow of the shipments - to cordinate & negotiate with the overseas agents...


  • Andheri, Mumbai, Maharashtra, India Aastral international inc Full time

    Job Title: Air Import Documentation Specialist Experience 2 - 3 years **Job Type**: Full-Time (6 days a week) **Job Description**: **Responsibilities**: - Manifest Filing: Accurately file and maintain air import manifests. - Pre-Alert Communication: Send pre-alert notifications to customers regarding incoming shipments. - Documentation Checking: Verify...


  • Mumbai, India GanMa Consultants Full time

    **Job Code** **J0074**: **IMPORT PRICING EXECUTIVE**: **Location** - Mumbai **Number of Openings** - 2 **Experience** - 3 to 5 years **Age** - 30 **Qualification** - Graduates **Skills required** - Air and Sea imports pricing with established concern **Salary info** - Based upon experience **Other info** - immediate joiner prefereed


  • Navi Mumbai, Maharashtra, India Talent Corner HR Services Private Limited Full time

    Location - Navi Mumbai timing - 5 PM to 2 AM JOB RESPONSIBILITIES: 1. Handling complete operation for USA imports (SEA & AIR). 3. Maintain daily records in the USA Import Sheet for day-to-day work. 4. Working with different carriers (Sea+Air) in different locations to get cargo or containers to be cleared. 5. Handling complete brokerage for customers...


  • Mumbai, India Express Global Logistics Full time

    **Location: Mumbai (Head Office)** **About the Role** An import pricing executive is responsible for getting rates from the overseas agents, coordinate with various parties for the documentation purpose, liase with shipping lines for arrival and update the jobs in our EFS system **Reporting Manager** - Head of the Department, Freight Forwarding...


  • Mulund West, Mumbai, Maharashtra, India Mandar Clearance and forwarders pvt. ltd. Full time

    **1)**Import Documentation Executive** **Minimum Experience**: 2-3 years in Customs Broker Industry, Handling Import Documentation Sea & Air Import Documentation Procedure (Start to End), Vessel / Flight Tracking, Checklist preparation, E-Sanchit, Bill of Entry Filing, Co-ordination with Shipping Line/ Forwarders / Console Agent, Knowledge of HS Code...