Patient Care Advisor

10 hours ago


Delhi Delhi, India Indegene Full time

Meeting with 4 - 5 patients suffering from different ailments everyday (at the hospitals, clinics, homes if required)

Counseling and speaking to them for health outcomes management in person so that they understand the long-term implications of managed patient care

Collate health records related data from consenting patients

Meet the regular patients at regular intervals as advised

Capture details related to Adverse Drug Reactions reported by patient in pre-defined templates

Handling patient queries and providing response from pre-defined FAQs

Provide patient support by coordinating with pharmacists and stockists

Receive regular feedback from team managers and undergo program related training and on the job training on a regular basis

Skills Required

Qualifications: B.Pharm/ B.Sc (Microbiology, Biotechnology, Dietics, Nutrition) fresher - 2 years of experience.

Fluent in English, Hindi and any one regional language (Gujarati, Marathi, Bengali, Kannada, Tamil, Telugu and Malayalam, Assamese, Rajasthani)

Good computer skills

Ability to work in a process driven/ structured environment

Empathy and willingness to listen and relate.



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