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Chat Support Associate

2 weeks ago

Gurgaon, India OkayGo Full time

Prompt chat and call-response to customers.
- Document each customer’s question or problem and the resulting answer or solution.
- Develop customer service solutions.
- Maintain service level.
- Identify and escalate priority issues to the Team Leader and Ops Team.

**Eligibility**: 6 months to 1 year of relevant work experience
This will be a full-time in-office job at our **Gurgaon** Office.

**Salary**: ₹250,000.00 - ₹300,000.00 per year

Schedule:

- Fixed shift

Ability to commute/relocate:

- Gurugram, Gurgaon - 122003, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- chat support/ support: 1 year (preferred)