Receptionist Telecaller

17 hours ago

Mumbai Maharashtra, India Endurance Tech Full time

**Job Summary**:
As a receptionist cum telecaller, you will be responsible for managing the reception area and handling incoming calls, as well as making outbound calls to potential clients. This role requires excellent communication skills, a friendly demeanor, and the ability to multitask effectively.

**Key Responsibilities**:

- **Reception Duties**:

- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls promptly.
- Maintain cleanliness and organization of the reception area.
- Manage appointments and scheduling of meetings.
- Assist in handling inquiries and providing basic information to visitors.
- **Telecalling Responsibilities**:

- Conduct outbound calls to potential clients or customers from provided lists.
- Introduce company products or services over the phone in a compelling manner.
- Follow up on leads and inquiries generated through marketing campaigns.
- Maintain accurate records of calls and customer information in the database.
- Handle customer complaints or concerns professionally and escalate as necessary.
- **Administrative Support**:

- Assist in handling administrative tasks such as sorting and distributing mail, filing, and data entry.
- Coordinate with other departments as needed to ensure smooth operations.
- Assist in organizing company events or meetings when required.

**Requirements**:

- Proven work experience as a receptionist or telecaller preferred.
- Excellent communication and interpersonal skills.
- Proficiency in using office equipment such as phone systems and computers.
- Ability to multitask and prioritize tasks effectively.
- Strong organizational skills and attention to detail.
- Familiarity with CRM software or call center systems is a plus.
- High school diploma or equivalent qualification.

**Benefits**:

- Competitive salary package
- Opportunities for career growth and development
- Pleasant working environment
- Health benefits and insurance coverage (if applicable)

**Salary**: ₹12,000.00 - ₹31,550.97 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- What is your Age

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Medical receptionist: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9321606825

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