Receptionist, Telecaller
6 hours ago
**Job Title**: Receptionist & Telecaller
**Location**: [Insert Store Location]
**Company**: Khanna Enterprise - 3M Car Care - [Thane]
**Job Type**: Full-time / Part-time
**Experience Required**: 0-2 years
**Salary**: [6000 to 12000 pm]
**Job Overview**:
We are looking for a well-spoken and customer-oriented **Receptionist & Telecaller** to join our team at the 3M Car Care store. You will be the first point of contact for customers both in-person and over the phone. Your role is essential in ensuring smooth front desk operations, handling customer inquiries, managing appointments, and following up with potential leads.
**Key Responsibilities**:
- Greet customers warmly and assist with queries related to car detailing services
- Handle incoming calls and respond to customer inquiries in a professional manner
- Make outbound calls to follow up with potential customers and promote services
- Schedule and confirm appointments, ensuring proper time slot management
- Maintain records of customer interactions and service bookings
- Coordinate with the detailing team to ensure timely delivery of services
- Provide basic information about 3M products and services
- Maintain a clean and organized reception area
**Qualifications and Skills**:
- High school diploma or equivalent; additional certifications in customer service are a plus
- Excellent verbal communication in English, Hindi and Marathi
- Good interpersonal skills and a positive attitude
- Ability to multitask and manage time efficiently
- Proficient with MS Office and basic computer operations
- Prior experience in customer-facing roles is an advantage
**Why Join Us?**
- Work with a premium brand in automotive detailing
- Friendly and supportive work environment
- Opportunities for growth and skill development
- Attractive incentive structure for performance
**To Apply**:
**Job Types**: Full-time, Part-time, Permanent, Fresher
Pay: ₹6,000.00 - ₹9,000.00 per month
Expected hours: 21 per week
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Weekend availability
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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