Receptionist and Telecaller

2 days ago

Hingna Nagpur Maharashtra, India Central trading academy Full time

**Job Title: Receptionist and Telecaller**

**Location**: Ambajhari layout, Nagpur
**Employer**: Central Trading Academy
**Reports To**: Mayank Chopde

**Job Summary**:
**[ONLY FEMALE CANDIDATE]**

**Receptionist Duties**:

- Greet and welcome visitors in a professional manner.
- Handle incoming and outgoing mail and packages.
- Maintain a clean and organized reception area.
- Provide information and assistance to visitors and clients as needed.
- Perform general administrative tasks such as filing, data entry, and maintaining office supplies.

**Telecaller Duties**:

- Conduct outbound calls to potential and existing clients for various purposes including sales, follow-ups, and surveys.
- Handle inbound calls, addressing inquiries and providing information about services/products.
- Maintain accurate records of all calls and client interactions in the system.
- Follow up on leads and prospects to generate new business opportunities.
- Achieve set targets and contribute to the overall success of the team.
- Prepare reports on call activities and outcomes as required.

**Qualifications**:

- High school diploma or equivalent; additional education or certifications in office administration or related fields is a plus.
- Previous experience in a receptionist or telecaller role is preferred.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to handle sensitive information with confidentiality.

**Skills and Attributes**:

- Friendly and approachable personality with a strong customer service orientation.
- Ability to remain calm under pressure and handle difficult situations with tact.
- Strong problem-solving skills and attention to detail.
- Flexibility to work varied hours if needed.

**Working Conditions**:

- Full-time position, [specify hours, e.g., Monday to Saturday, 11.00 AM to 8.30 PM].
- Office environment with occasional extended hours during peak times.

**How to Apply**:
**Central Trading Academy **is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Fresher, Permanent

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Fixed shift

**Education**:

- Diploma (required)

**Experience**:

- Data management: 2 years (required)
- tele sales: 1 year (required)
- total work: 2 years (required)

**Language**:

- Hindi (required)
- English (required)
- Marathi (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Application Deadline: 30/08/2024
Expected Start Date: 01/09/2024

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