Receptionist, Telecaller

10 hours ago

Pune Maharashtra, India Bapat Multispeciality Hospital Full time

Job Title:
Receptionist & Telecaller (with Billing Responsibilities)

Department:
Front Office / Administration

**Location**:
Bapat Multispeciality Hospital

Reporting To:
HR / Hospital Administrator

Job Summary:
Key Responsibilities:
Reception & Front Desk:

- Greet and assist patients and visitors in a polite and professional manner.
- Register patients and maintain accurate entry in hospital software or registers.
- Guide patients regarding consultation, OPD timings, and procedures.
- Maintain cleanliness and order at the front desk.

Telecalling & Communication:

- Handle incoming and outgoing calls efficiently.
- Provide information about hospital services and appointments.
- Follow up with patients for feedback, appointments, and pending bills.
- Maintain call logs and report daily activity.

Billing & Administrative Support:

- Generate and maintain patient bills accurately.
- Collect payments (cash / card / UPI) and issue receipts.
- Coordinate with accounts and nursing departments for billing-related queries.
- Maintain daily cash collection reports and submit them on time.

**Required Skills**:

- Good communication skills (English, Hindi, Marathi preferred).
- Basic computer knowledge (MS Office, hospital software, billing systems).
- Pleasant personality with patient-handling ability.
- Time management and multitasking skills.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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