Receptionist and Telecaller

1 week ago

Mumbai Maharashtra, India Trinity Study Abroad Full time

Trinity Study Abroad is a one-stop solution for all your study abroad needs. We guide students to find their dream universities after their 12th or graduation.

Our core activity lies in assisting students to make the right choice with regards to pursuing education at institutions. By associating with 1000+ universities in 33+ countries, we strive to provide end-to-end guidance to students, from profile evaluation to post-landing assistance.

**About the role**:
We are looking for a friendly, professional, and proactive individual to manage front-office responsibilities and telecalling activities at our educational institution.

**Key Responsibilities**:

- Greet and assist visitors, students, and parents in a professional and welcoming manner.
- Handle inbound and outbound calls, answer inquiries and provide detailed information about our services and educational programs
- Follow up on potential leads and maintain records to track and nurture prospects
- Handle administrative tasks, including scheduling appointments, managing correspondence, and maintaining records.
- Perform basic administrative tasks such as scheduling, filing, and managing correspondence.
- Assist in maintaining a smooth and efficient front-office environment

**Requirements**:

- A Bachelor's degree in any stream
- Undergraduates with good experience & knowledge will be considered
- Work experience of 1 to 2 years is preferred

**Skills**:

- Strong communication skills, with the ability to engage professionally over the phone and in person.
- Excellent organizational skills and attention to detail.
- Ability to multitask and manage multiple responsibilities effectively.
- Knowledge of educational programs and a passion for promoting learning is highly desirable.
- Familiarity with systems and basic office software is an advantage.
- Previous experience in front-office roles or telecalling roles is preferred.

If you are a customer-focused individual with a passion for education and an ability to handle diverse tasks in a dynamic environment, we would love to hear from you.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- work: 1 year (preferred)

Work Location: In person

Application Deadline: 21/12/2024

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