End User Support Technician
3 days ago
Set up and move workstations; repair PCs; image PCs; and troubleshoot printer problems and network connectivity issues of mínimal to moderate complexity.
- Install software, and telecommunications services such as computers, system software and hardware, and cabling.
- Follow documented processes to conduct computer diagnostics to investigate and diagnose hardware and software problems. May replace defective components, and provide technical assistance as directed.
- Assist in the maintenance of IT asset and licensing controls for IT equipment and/or software in accordance with company policy and procedures.
- Provide first level hardware, software, and/or network support to computer users using documented procedures and available tools.
- Respond to and complete IT help tickets in a timely manner, escalating larger or more complex issues to appropriate IT staff.
- Perform data backups and maintain an inventory of computer parts for emergency repairs.
- When requested, assist site with facilities support, including space planning, security, safety, storage, and vendor relations.
ADDITIONAL JOB DUTIES
- Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
- Perform other duties as assigned by management.
**Salary**: ₹700,000.00 - ₹900,000.00 per year
**Benefits**:
- Health insurance
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Technical support: 2 years (required)
- total work: 1 year (preferred)
**Speak with the employer**
+91 6363043485
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