
Chat Support Executive Remote
3 days ago
Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
-
Chat Support
1 day ago
Visakhapatnam, India TECHNO METAL INDUSTRIES Full time**Roles and Responsibilities** - Handle customer queries primarily via web chat. - Educate current customers and potential customers on products and services. - Should be willing to handle customer escalations and calls when need persists. - Achieve the KPI’S and objectives in the cadence set by the team. - Building connection/rapport to personalise the...
-
Email Support Executive
4 weeks ago
Hyderabad, Vijayawada, Visakhapatnam, India Talent Acquaintance Full timeJob Description- A Chat & Email Support Executive is responsible for providing real-time support to international customers via live chat.- They must have excellent written English skills and basic computer knowledge.- The role involves resolving customer queries and ensuring customer satisfaction.- They handle support through live chat and email channels.-...
-
Customer Support
2 weeks ago
Visakhapatnam, India Tanasvi Technologies Full timeHiring Chat Support Executives (Night Shift, US timings) Freshers & Experienced excellent written English, fast typing & basic computer skills required. Freshers : 14,000 -17,000/month Gross For Experienced 16, ,000/month Gross Office cab/shuttleHealth insurance
-
(Apply in 3 Minutes) Email Support Executive
2 weeks ago
Hyderabad, Vijayawada, Visakhapatnam, India Talent Acquaintance Full timeJob Description - A Chat & Email Support Executive is responsible for providing real-time support to international customers via live chat. - They must have excellent written English skills and basic computer knowledge. - The role involves resolving customer queries and ensuring customer satisfaction. - They handle support through live chat and email...
-
IT Client Support Executive
6 days ago
Visakhapatnam, India Patra Corp Full time**IT Client Support Executive Responsibilities**: - Strong written, oral and interpersonal communications skills. - Delivers fanatical customer service. - Analyze and report Client product malfunctions (for example, by testing different scenarios or impersonating users). - Share feature requests and effective workarounds with team members. - Follow up with...
-
Chat Support Executive
1 week ago
Visakhapatnam, India TECHNO METAL INDUSTRIES Full timeAssisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...
-
Chat Support Executive
1 week ago
Visakhapatnam, India TECHNO METAL INDUSTRIES Full timeAssisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...
-
Chat Support Executive
1 day ago
Visakhapatnam, India TECHNO METAL INDUSTRIES Full timeAssisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...
-
Customer Support Executive
1 day ago
Guwahati, Nagpur, Visakhapatnam, India Talent Acquaintance Full time ₹ 2,50,000 - ₹ 3,50,000 per yearDear Aspirants,Launch your career with a prestigious multinational BPO company.Contact for More Info:HR Ankit Hiring Now: International Chat Sales Process (Onsite)Location: Jaipur & Ahmedabad - Wokr From OfficePosition: Customer Service Representative (Live Chat Support) AhmedabadWork Mode: Work From OfficeCTC: 25,000 35,000/monthRole Summary: Join a leading...
-
Chat/email Support Executive
1 day ago
Visakhapatnam, India UPS Hygienes Pvt. Ltd. Full timeIdentify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...