Chat Support

3 days ago

Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

**Roles and Responsibilities**
- Handle customer queries primarily via web chat.
- Educate current customers and potential customers on products and services.
- Should be willing to handle customer escalations and calls when need persists.
- Achieve the KPI’S and objectives in the cadence set by the team.
- Building connection/rapport to personalise the chat conversation.
- Be an active and responsible team member in all aspects of work.

**Requirements**:

- Exceptional oral and written communication skills.
- Passion towards amazing customer experience.
- Excellent typing skills including speed and accuracy.
- Ability to multitask and manage multiple conversations simultaneously.
- Good analytical and interpretational skills.
- Attention to detail.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

  • Chat Support Executive Remote

    5 days ago

    Visakhapatnam, India Advanced Technical Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Chat Support Executive

    1 week ago

    Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

    Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

  • Chat Support Executive

    7 days ago

    Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

    Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

  • Customer Support Representative

    5 days ago

    Visakhapatnam, India Hire Next Consulting Pvt Ltd Full time

    **Designation - International web and chat support (non - voice process)** **Salary package - CTC is between 3.12 Lacs to 4.20 Lacs + allowance** **Basic salary will depend upon Hr as per your interview.** **Job location - Ahmedabad** **Mode of Interview - VIRTUAL** **HAVE TO RELOCATE AFTER SELECTION** (WFO) **1.Excellent written communication skills** **2....

  • Senior System Support Executive

    2 weeks ago

    Visakhapatnam, India iMerit Technology Full time

    Job Role :Senior System Support Executive Location : Vishakhapatnam, Andhra Pradesh, IndiaPosition SummaryThe role is to deliver support to end users in the organization for various types of applications hosted on supported platforms to fulfil business objectives efficiently and effectively.Major Tasks, Responsibilities, and Key Accountabilities● Need a...

  • Senior System Support Executive

    2 weeks ago

    Visakhapatnam, India iMerit Technology Full time

    Job Role :Senior System Support Executive Location : Vishakhapatnam, Andhra Pradesh, IndiaPosition SummaryThe role is to deliver support to end users in the organization for various types of applications hosted on supported platforms to fulfil business objectives efficiently and effectively.Major Tasks, Responsibilities, and Key Accountabilities● Need a...

  • Senior System Support Executive

    1 week ago

    Visakhapatnam, India iMerit Technology Full time

    Job Role :Senior System Support Executive Location : Vishakhapatnam, Andhra Pradesh, India Position Summary The role is to deliver support to end users in the organization for various types of applications hosted on supported platforms to fulfil business objectives efficiently and effectively. Major Tasks, Responsibilities, and Key Accountabilities ● Need...

  • Senior System Support Executive

    1 week ago

    Visakhapatnam, India iMerit Technology Full time

    Job Role :Senior System Support Executive Location : Vishakhapatnam, Andhra Pradesh, India Position Summary The role is to deliver support to end users in the organization for various types of applications hosted on supported platforms to fulfil business objectives efficiently and effectively. Major Tasks, Responsibilities, and Key Accountabilities ● Need...

  • Customer Support Executive

    6 days ago

    Guwahati, Nagpur, Visakhapatnam, India Talent Acquaintance Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Dear Aspirants,Launch your career with a prestigious multinational BPO company.Contact for More Info:HR Ankit Hiring Now: International Chat Sales Process (Onsite)Location: Jaipur & Ahmedabad - Wokr From OfficePosition: Customer Service Representative (Live Chat Support) AhmedabadWork Mode: Work From OfficeCTC: 25,000 35,000/monthRole Summary: Join a leading...

  • Chat Support

    7 days ago

    Visakhapatnam, India TECHNO METAL INDUSTRIES Full time

    Assisting in collecting inputs from search engines such as Google,Youtube, Facebook etc. - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Strong Microsoft Office Skills - Excel/Word/PowerPoint -...