Chat Support Executive

**Roles and Responsibilities** - Handle customer queries primarily via web chat. - Educate current customers and potential customers on products and services. - Should be willing to handle customer escalations and calls when need persists. - Achieve the KPI’S and objectives in the cadence set by the team. - Building connection/rapport to personalise the...

Job Description- A Chat & Email Support Executive is responsible for providing real-time support to international customers via live chat.- They must have excellent written English skills and basic computer knowledge.- The role involves resolving customer queries and ensuring customer satisfaction.- They handle support through live chat and email channels.-...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Hiring Chat Support Executives (Night Shift, US timings) Freshers & Experienced excellent written English, fast typing & basic computer skills required. Freshers : 14,000 -17,000/month Gross For Experienced 16, ,000/month Gross Office cab/shuttleHealth insurance

Job Description - A Chat & Email Support Executive is responsible for providing real-time support to international customers via live chat. - They must have excellent written English skills and basic computer knowledge. - The role involves resolving customer queries and ensuring customer satisfaction. - They handle support through live chat and email...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

Dear Aspirants,Launch your career with a prestigious multinational BPO company.Contact for More Info:HR Ankit Hiring Now: International Chat Sales Process (Onsite)Location: Jaipur & Ahmedabad - Wokr From OfficePosition: Customer Service Representative (Live Chat Support) AhmedabadWork Mode: Work From OfficeCTC: 25,000 35,000/monthRole Summary: Join a leading...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...