Chat Support

**Roles and Responsibilities** - Handle customer queries primarily via web chat. - Educate current customers and potential customers on products and services. - Should be willing to handle customer escalations and calls when need persists. - Achieve the KPI’S and objectives in the cadence set by the team. - Building connection/rapport to personalise the...

Job Title: Customer Support Associate - Chat Process Company: Tech Mahindra Location: Visakhapatnam (Onsite) Work Schedule: 5 Days Working (Rotational shifts, 2 weekly offs) **Job Description**: Roles & Responsibilities: Handle customer queries via live chat in a professional and timely manner. Provide accurate product/service-related information to...

A Key Role in Customer Service:Our team is seeking a highly skilled and dedicated individual to provide exceptional customer service through live chat. As a Chat Support Executive, you will play a vital role in ensuring the satisfaction of our international customers.Job Description:We are looking for a motivated and resourceful professional who can handle...

Job DescriptionA Chat & Email Support Executive provides real-time support to international customers via live chat, resolving queries and ensuring customer satisfaction.

Job Description- A Chat & Email Support Executive is responsible for providing real-time support to international customers via live chat.- They must have excellent written English skills and basic computer knowledge.- The role involves resolving customer queries and ensuring customer satisfaction.- They handle support through live chat and email channels.-...

Assisting in collecting inputs from search engines such as Google - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Excellent Communication skills both Written Verbal - Strong Microsoft Office...

**Designation - International web and chat support (non - voice process)** **Salary package - CTC is between 3.12 Lacs to 4.20 Lacs + allowance** **Basic salary will depend upon Hr as per your interview.** **Job location - Ahmedabad** **Mode of Interview - VIRTUAL** **HAVE TO RELOCATE AFTER SELECTION** (WFO) **1.Excellent written communication...

Dear Aspirants,Launch your career with a prestigious multinational BPO company.Contact for More Info:HR Ankit Hiring Now: International Chat Sales Process (Onsite)Location: Jaipur & Ahmedabad - Wokr From OfficePosition: Customer Service Representative (Live Chat Support) AhmedabadWork Mode: Work From OfficeCTC: 25,000 35,000/monthRole Summary: Join a leading...

Profile: Customer Support Executive. Qualification-12th/Under Graduates/Post Graduates/diploma Process: *Voice/chat*- Inbound. **Salary**: 2.5LPA - + 4000 Performance Allowance +PF 13650k in hand vaizag 6 Working days/ 1 Rotation Off. Rotational shift for boys - Day & night & evening (Any Shift of 9 Hours) Day rotational shifts for girls(Any Shift of...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...