IT Client Support Executive
2 days ago
**Responsibilities**:
- Delivers fanatical customer service.
- Analyze and report Client product malfunctions (for example, by testing different scenarios or impersonating users).
- Share feature requests and effective workarounds with team members.
- Follow up with customers to ensure their technical issues are resolved.
- Assist team members while communicating with Customer Support Representatives.
- Proven team player mentality.
Qualifications:
- 3-5 Years’ Experience as Technical Support Specialist or Semi Voice IT Executive is preferable.
- Strong written and verbal English communications skills.
- Convent educated
- Familiarity with Customer Service Oriented industry is a plus
- Worked in a Corporate setting supporting US clients
- Flexible working in all shifts 24*5.
- Experience in help desk ticketing, MFA and remote support tools.
- Excellent communication and problem-solving skills.
- Multi-tasking abilities.
- Patience while handling tough cases.
- University degree.
-
Client Servicing Executive
3 days ago
Visakhapatnam, India PreciStat IT Solutions Full timeCreate plans to address clients’ business needs - Advise clients on creating profitable processes - Act as point of contact for complaints and escalate issues as appropriate - Help sales team up-sell or cross-sell services and products - Ensure both the company and clients adhere to contract terms - Study competition to find new ways to retain customers -...
-
Client Relationship Executive
2 weeks ago
Visakhapatnam, India 10g Minds Software Solutions Full timeJoin our team as a Client Relationship Executive and be the bridge between our agency and our valued clients! As a Client Relationship Executive, you will be responsible for managing client interactions, understanding their needs and ensuring the successful execution of digital marketing campaigns. If you're a proactive communicator with a deep understanding...
-
Chat Support
5 days ago
Visakhapatnam, India TECHNO METAL INDUSTRIES Full timeAssisting in collecting inputs from search engines such as Google,Youtube, Facebook etc. - Design and create reports, dashboards, and metrics on a weekly and monthly basis - Participate in project meetings, client handling, or team handling in a conference call - Work closely with the project team - Strong Microsoft Office Skills - Excel/Word/PowerPoint -...
-
Website Support Executive
1 week ago
Visakhapatnam, India Zafify Full timePosition: Website Support Executive(This role does not involve coding. If you’re primarily focused on coding, this position may not be suitable for you.)Location: Noida, India (Remote)Experience: 1–2 yearsAbout the RoleAs a Website Support Executive, you will be responsible for overseeing the entire website development process—from initial client...
-
Customer Support Executive
2 weeks ago
Visakhapatnam, India Advitha tech solutions Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Client Servicing Executive
19 hours ago
Visakhapatnam, India Bombay Ad Cartel Full timeKey Responsibilities:Serve as the primary point of contact for clients and ensure timely, professional communication.Understand client objectives and translate them into clear briefs and actionable tasks for internal teams across social media marketing, SEO, performance marketing, design, and development.Coordinate with teams and clients to ensure smooth...
-
Client Servicing Executive
12 hours ago
Visakhapatnam, India Bombay Ad Cartel Full timeKey Responsibilities:Serve as the primary point of contact for clients and ensure timely, professional communication.Understand client objectives and translate them into clear briefs and actionable tasks for internal teams across social media marketing, SEO, performance marketing, design, and development.Coordinate with teams and clients to ensure smooth...
-
Jr. Support Executive
2 weeks ago
Visakhapatnam, India Expand software solutions Pvt ltd. Full timeJr. Support specialist Expand software solutions pvt ltd — Visakhapatnam, Andhra Pradesh A customer support representative, will act as a liaison, between the Web design and development teams and the US office. They will actively work with Design and Development teams to resolve any issues that our clients might face with Websites. - Ability and...
-
Marketing Executive
2 weeks ago
Visakhapatnam, Andhra Pradesh, India APT IT Solutions Full time**Job Title**: Marketing Executive **Location**: Visakhapatnam **Job Summary**: The Marketing Executive will support the creation and execution of marketing campaigns across digital and traditional platforms to drive brand awareness and sales. **Key Responsibilities**: - Assist in developing and executing marketing strategies. - Conduct market research...
-
Inventory Executive
2 days ago
Visakhapatnam, Andhra Pradesh, India Alumaze Full time**Key Responsibilities**: - Manage and update inventory records using **Tally**. - Monitor stock levels, process inventory entries, and assist in inventory reconciliation. - Generate inventory reports and highlight discrepancies for timely resolution. - Coordinate with suppliers and clients regarding stock availability and delivery schedules. - Handle...