Customer Support Executive

23 hours ago

Visakhapatnam, India Advitha tech solutions Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹300,000.00 - ₹600,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 5 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Executive

    7 days ago

    Visakhapatnam, India Hire Next Consulting Pvt Ltd Full time

    Hiring For Customer support Executive For MNC in VIZAG!! ONLY Experienced can apply Process-NON- Voice process **Salary**: - 2.85 Lpa + allowance NEED 20%hindi communication looking for a Immediate Joiner Only Shift Time - Boys-Rotational shift Girls-Day shift WE DONT CHARGE ANY AMOUNT. HINDI IS MUST RELIVING LETTER IS MUST WITH ONE YEAR...

  • Customer Support Executive

    2 weeks ago

    Visakhapatnam, India The Golden Rise Full time

    Company Overview: The Golden Rise, located in Hyderabad's vibrant Gachibowli district, is a premier talent outsourcing firm. We specialize in connecting skilled professionals with top multinational corporations and innovative startups, fostering career growth and organizational success. Position Summary: We are seeking a dedicated and customer-focused...

  • Hiring For Customer Support Executive at Airports

    2 weeks ago

    Visakhapatnam, India DPSR Consultancy Solutions Full time

    Job Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...

  • Hiring For Customer Support Executive at Airports

    2 weeks ago

    Visakhapatnam, India DPSR Consultancy Solutions Full time

    Job Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...

  • Hiring For Customer Support Executive at Airports

    2 weeks ago

    Visakhapatnam, India DPSR Consultancy Solutions Full time

    Job Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...

  • Hiring For Customer Support Executive at Airports

    2 weeks ago

    Visakhapatnam, India DPSR Consultancy Solutions Full time

    Job Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...

  • Customer Support

    3 weeks ago

    Visakhapatnam, India Axis Services Full time

    Job Description Sr. ITES Executive (Customer Support International Voice Process) WORK LOCATION - VIZAG Process: US Medical Insurance (International Voice Process) Shift: Night Shift (5:30 PM 3:00 AM) Working Days: 5 Days (2 Week Offs) Qualification: Intermediate & Above Experience: Minimum 1 year in International Voice Process (mandatory) Package: Up to...

  • Customer Support Executive

    2 weeks ago

    Visakhapatnam, India Hire Next Consulting Pvt Ltd Full time

    Hiring For Customer support Executive For MNC in VIZAG!! ONLY Experienced can apply Process - Voice process **Salary: - 2.50 to 2.85 Lpa + allowance** **NEED 20%hindi communication** looking for a Immediate Joiner Only **Shift Time-** **Boys-Rotational shift** **Girls-Day shift** **WE DONT CHARGE ANY AMOUNT.** **HINDI IS MUST** REGARDS Altaf...

  • Customer Support Executive

    5 days ago

    Visakhapatnam, India Hire Next Consulting Pvt Ltd Full time

    Hiring For Customer support Executive For MNC in VIZAG!! ONLY Experienced can apply Process - Voice process **Salary: - 2.85 Lpa + allowance** **NEED 20%hindi communication** looking for a Immediate Joiner Only **Shift Time-** **Boys-Rotational shift** **Girls-Day shift** **WE DONT CHARGE ANY AMOUNT.** **HINDI IS...

  • Customer Support

    3 weeks ago

    Visakhapatnam, India Tanasvi Technologies Full time

    Hiring Chat Support Executives (Night Shift, US timings) Freshers & Experienced excellent written English, fast typing & basic computer skills required. Freshers : 14,000 -17,000/month Gross For Experienced 16, ,000/month Gross Office cab/shuttleHealth insurance