
Associate Business Operations
11 hours ago
Gurgaon
- 1
- 3 to 5 years
- Full Time
Key Responsibilities:Operational Efficiency & Process Improvement:
- Assist in designing and implementing operational processes to enhance productivity.
- Work with cross-functional teams to streamline workflows and remove bottlenecks.
- Monitor and improve service delivery metrics and internal processes.
Financial & Performance Analysis:
- Track operational KPIs, costs, and revenue metrics to ensure financial efficiency.
- Support budgeting, forecasting, and cost optimization initiatives.
- Prepare reports and dashboards to aid decision-making.
Vendor & Stakeholder Coordination:
- Work with vendors, partners, and internal teams to ensure smooth service operations.
- Assist in contract management and operational compliance.
Business Strategy & Execution:
- Support leadership in executing business plans and growth initiatives.
- Identify areas for process automation and operational scalability.
Key Requirements:
- 3-5 years of experience in business operations within an IT services or consulting environment.
- Strong understanding of operational processes, financial planning, and data analysis.
- Proficiency in Excel, Power BI, or other reporting tools.
- Ability to collaborate across teams and drive process improvements.
- Excellent problem-solving, analytical, and communication skills.
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