Customer Support Executive

1 week ago


Bodakdev Ahmedabad Gujarat, India Dhyan Chess Academy Full time

**We are Urgently Hiring**

Dhyan Chess Academy is hiring a proactive Customer Support Representative to deliver excellent customer service. You'll handle inquiries, resolve issues, and ensure a positive experience for our students, parents, and chess enthusiasts.

Job Type**:Full-Time (Night Shift), Work from Office**
Job Time**:11:00 PM to 6:00 AM**

**Responsibilities**:

- Provide accurate information about our classes and services
- Assist with enrollments, payments, and scheduling
- Resolve complaints and escalate issues when needed
- Follow up to ensure customer satisfaction
- Support online classes, tournaments, and events when required

**Requirements**:

- Strong communication skills in English
- Problem-solving skills and customer-first mindset
- Ability to multitask and prioritize
- Basic chess knowledge (preferred but not required)
- Customer support experience (preferred)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9408273701



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