Collection Telecaller B2B

5 days ago

Mumbai Maharashtra, India MAVEN SOURCES BUSINESS SOLUTION Full time

**Job Title: Collection Executive**

**Location **:Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400069

***

**Language - Good English +Good Hindi**

**Experience - 6 month to 2 year b2b collection calling**

**Work Timings is 9:30 am to 6:30 pm rotational week off**

**Job Overview**:
**The B2B Collection Telecaller Executive will be responsible for managing the collection of outstanding payments from clients, ensuring timely and effective follow-up on overdue accounts. This role requires excellent communication skills, a strong customer service orientation, and the ability to handle sensitive financial matters professionally.**

**Key Responsibilities**:

- Maintain accurate records of all collection activities and client interactions in the company database.**
**- Negotiate payment plans and resolve discrepancies with clients to facilitate timely payments.**
**- Collaborate with the finance team to identify and escalate problematic accounts as necessary.**
**- Generate and distribute collection reports to management, highlighting trends and areas for improvement.**
**- Educate clients about payment terms and policies to prevent future delinquencies.**
**- Handle client inquiries regarding billing issues, ensuring a high level of customer service.**
**- Stay updated on industry best practices and regulations related to collections and credit.**

**Qualifications**:

- Bachelor’s degree in finance, business administration, or a related field preferred.**
**- Proven experience in collections, accounts receivable, or a similar role.**
**- Strong verbal and written communication skills.**
**- Proficiency in MS Office Suite (Excel, Word, Outlook) and experience with accounting software.**
**- Excellent negotiation and problem-solving abilities.**
**- High level of integrity and professionalism in handling sensitive information.**
**- Ability to work independently and as part of a team.**

**What We Offer**:

- Competitive salary and performance-based incentives.**
**- Opportunities for professional development and career advancement.**
**- A supportive and inclusive work environment.**

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Application Question(s):

- are you interested to work with rotational week off

**Experience**:

- B2B Collection tele calling: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

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