Cse (Customer Service Executive)

6 days ago


Chandigarh Chandigarh, India Alar Solutions LLP Full time

We are currently hiring for an International Voice Analyst role in, and we are looking for enthusiastic individuals, who have strong communication skills and are eager to work in a global environment.

**Job Description: Voice - Analyst**

As an Voice Analyst for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.

**Key Responsibilities**:
Answering incoming calls from customers in a professional and courteous manner.

Listening actively to customers and asking probing questions to fully understand their needs and concerns.

Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.

Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.

Documenting all customer interactions and details of inquiries, issues.

Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.

**Requirements**:
Excellent verbal and written communication skills in English.

Previous experience in a customer service and sales role.

Ability to multitask, prioritize, and manage time effectively.

Strong problem-solving skills and the ability to think on your feet.

Comfortable working in a fast-paced environment.

Flexibility to work in rotational shifts, including evenings, weekends, and holidays.

Familiarity with basic computer skills and knowledge of CRM systems.

**Education**:
**Bachelor's degree in any field is preferred.**

Salary & Benefits - **Voice Analyst (US Voice Process)**

In Hand: 23,100 Including the night shift allowance.

Holiday Pay: Double pay on National Holidays + compensatory off

Transport: Subsidized company cab/bus (optional deduction)

Insurance: ₹2 Lakh medical + ₹5 Lakh accidental cover; ESIC; option for family coverage

Rewards: monthly/quarterly awards

Perks: Mobile recharge reimbursement till 1K Per Month

Leave: 24 paid leaves + 11 holidays + 2 weekly offs

Pay: ₹15,923.79 - ₹20,722.77 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Work Location: In person



  • Chandigarh, Chandigarh, India Alar Solutions LLP Full time ₹ 2,48,671 - ₹ 6,00,000 per year

    We are currently hiring for an International Voice Analyst role in , and we are looking for enthusiastic individuals, who have strong communication skills and are eager to work in a global environment.Job Description: Voice – AnalystAs an Voice Analyst for the US Voice Process, you will be responsible for delivering outstanding customer service to...


  • Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    What we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...


  • Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    mWhat we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...


  • Chandigarh, Chandigarh, India Dream Consultancy Full time

    A Service Executive in the automobile industry typically manages customer interactions related to vehicle servicing, repairs, and maintenance. Their responsibilities include scheduling appointments, providing estimates, and ensuring customer satisfaction throughout the service process. They also collaborate with technicians and other service staff to ensure...


  • Chandigarh, India Millions Kart Private Limited Full time

    mWhat we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Job Title: Customer Support Representative** **Shift Timing**: 3:30 AM to 1:30 PM **Working Days**: 5.5 days per week **Probation Period**: 6 months **Annual Increment**: Yes, based on performance **Cab Provision**: Not provided **Key Responsibilities**: - Resolve customer complaints, issues, and product-related questions. - Maintain detailed and...


  • Chandigarh, India AcmeMinds Private Limited Full time

    Excellent Communion 12th Pass Customer Support Executive Inbound Voice Process. Permanent Work From Home. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Life insurance - Paid time off - Provident Fund - Work from home Schedule: - Day shift - Evening shift - Fixed...


  • Chandigarh, India UniSearch Full time

    **Customer Service Executive (Telecalling) - UniSearch India** We are looking for experienced, people-oriented and results-driven Customer Service Executives (Telecalling) to source, engage, and recruit quality prospects interested in global study abroad solutions, playing a valuable role in establishing UniSearch as a leading international student...


  • Chandigarh, India Abile Manpover solution pvt ltd Full time

    Hiring Customer Support Executive in Mohali Teleperformance Package upto 33K CTC Need excellent communication skills Only walkin interviews Fresher and undergraduate can also apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹28,993.26 - ₹33,554.67 per month **Benefits**: - Flexible schedule - Health insurance - Leave encashment -...


  • Chandigarh, India Vardhman Textiles Limited Full time

    **Job description** **Role & responsibilities** handling customer inquiries and resolving their concerns Responsible for accurately documenting customer interactions, inquiries and resolutions Play a crucial role in addressing complaints Escalate unresolved queries to respective departments for accurate redressal Hiring for **Customer Support(Voice...