Operations Administrator

22 hours ago

Greater Kailash Delhi Delhi, India Bizzhype HR Full time

**Profile: Operaion Specialist**

**Experience: 2+ Years**

**Location: Greater Kailash - 2**

**Word Mode - Hybrid**

**Responsibilities for Operations Specialists**:

- Must have worked for an IT start-up and managed operations. Ideally for an Edu-tech
- Strong English Communication is a must
- Research, and help enrol new counsellors, educators, practitioner, recreational studios
- We require energetic, willing to learn operational specialists to perform multiple tasks including research, onboarding of tutors, cold-call tutors, perform data analytics, data entry etc.
- Understand the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
- Rotates through our divisions of responsibility and provides ideas to grow and improve the business.
- Engages with customers, clients and provides service and/or sales.
- Provide suggestions to management for improving customer service and internal processes.
- Learns and becomes proficient on backend software systems.
- Assists in creating performance reports, competitive reports, reports to facilitate growth of operations
- Processes customer and account source documents by reviewing data for deficiencies.
- Maintains operations by following policies and procedures and reporting needed changes.
- Handles Tutor Support and Customer Support Queries. Can be at varied hours.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
- Should be willing to network, take increasing amount of responsibility, be effective in communication, assist and contribute to the team
- Experience with content creation a plus, even if not professionally
- Perform multiple operational tasks to help grow business

**Salary**: ₹25,289.77 - ₹42,104.53 per month

**Benefits**:

- Flexible schedule
- Internet reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Greater Kailash, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable with the Greater Kailash location?
- What is your notice period?

**Experience**:

- Operations management: 2 years (preferred)
- total work: 2 years (preferred)
- IT Company: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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