Customer Success Associate

5 days ago


Kharadi Pune Maharashtra, India Nexus Jobs Full time

Job Title: Customer Success Associate - L1

Company: PhonePe

Location: Kharadi, Pune

Key Responsibilities: Handle customer queries and provide excellent support.

**Requirements**:
Excellent communication in English and Hindi, free from MTI/RTI.

Insurance experience and sales acumen are a plus.

**Salary**: ₹28,500 - ₹40,000 CTC

Shift: Rotational (Day shift for females until 9 PM)

Interview Process: HR Round → Versant 6 → Written Assessment → Ops → Client Round → Joining

Cab Facility: No

**Job Types**: Full-time, Permanent

Pay: ₹28,500.00 - ₹50,000.00 per month

**Benefits**:

- Commuter assistance
- Internet reimbursement

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer support: 1 year (required)

**Language**:

- English (required)

**Location**:

- Kharadi, Pune, Maharashtra (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person



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