Customer Success Associate
5 days ago
Job Title: Customer Success Associate - L1
Company: PhonePe
Location: Kharadi, Pune
Key Responsibilities: Handle customer queries and provide excellent support.
**Requirements**:
Excellent communication in English and Hindi, free from MTI/RTI.
Insurance experience and sales acumen are a plus.
**Salary**: ₹28,500 - ₹40,000 CTC
Shift: Rotational (Day shift for females until 9 PM)
Interview Process: HR Round → Versant 6 → Written Assessment → Ops → Client Round → Joining
Cab Facility: No
**Job Types**: Full-time, Permanent
Pay: ₹28,500.00 - ₹50,000.00 per month
**Benefits**:
- Commuter assistance
- Internet reimbursement
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
Ability to commute/relocate:
- Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer support: 1 year (required)
**Language**:
- English (required)
**Location**:
- Kharadi, Pune, Maharashtra (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
Work Location: In person
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