Customer Success Associate

2 days ago


Kharadi, Maharashtra, India MAVEN SOURCES BUSINESS solutions Full time ₹ 2,40,000 - ₹ 3,72,000 per year

JOB DESCRIPTION

Location: Kharadi, Pune

On-site: Yes (Work from Office)

Profile Name: Customer Success Associate

Department: Insurance – Health, Motor & Life

Nature of Account: Domestic

Salary:

• Freshers: ₹20,000 – ₹25,000 CTC Experienced: Up to ₹31,000 CTC

Qualification: Graduate (any discipline) Experience: Freshers and experienced candidates both can apply (insurance/sales/customer service preferred)

Roles & Responsibilities:
• Outbound voice process (insurance)

  • Reach out to potential customers via calls

  • Understand customer needs and provide suitable insurance solutions (Health, Motor, Life)

  • Communicate product benefits, features, and pricing

  • Build rapport with customers and ensure a positive experience

  • Meet sales and service targets

  • Maintain CRM records and follow-ups

  • Stay updated with products and regulations

Shift/Days:

  • Male: Rotational shifts (24×7)

  • Female: Day shifts up to 8 PM

  • 6 days working per week Age: 18–30 years

Language Requirement:
• Excellent communication in English and Hindi (mandatory)

  • Candidates who also know Tamil, Telugu, Kannada, or Malayalam will be preferred

  • Neutral accent, strong grammar and pronunciation required

Interview Process:

  • HR Round

. Versant (Level 6)

  • Written Assessment

  • Operations Round Client Round

  • Mode: Face-to-Face

Job Types: Full-time, Permanent

Pay: ₹240, ₹372,000.00 per year

Work Location: In person



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